A rapidly rising number of homeowners now have a legitimate need for mortgage relief assistance from impending foreclosures, adjustable rate mortgages, and mortgage loans with balances higher than their home’s current value. As a result, “loan modification” companies quickly popped up to meet this demand causing state and federal regulators to take strong actions to regulate the industry. The FTC now strictly prohibits any non-attorney firm or organization from representing distressed homeowners. However, there are still companies who are taking money from people in need of real legal assistance that are not able to deliver the legal representation that a homeowner facing difficulties truly needs. Your home is one of your most valuable assets. Having an attorney representing you, who has lengthy experience in mortgage mitigation, maximizes your ability to successfully negotiate a lasting solution. Choosing wisely when it comes to legal representation is an important decision for you and your family.
Don’t take chances! Do your homework to make sure that you are working with a law firm that is capable of delivering on their promises and a law firm that you can trust. You should consider the following questions before entering into an agreement with a loan modification company:
Who will be performing the actual services? Is it a law firm, a broker, or an independent processing company?
Only a law firm is bound by a tight set of legal and ethical rules that brokers and others do not have to follow. You should always conduct a thorough background check before you give money to anyone who offers to modify your loan. Law firms typically have advantages over other types of companies and your results can vary greatly depending on who is representing you. You should also be suspicious of any company that is not a law firm who attempts to collect up front fees. In most states, only a law firm is permitted to collect up front fees for mortgage mitigation and foreclosure defense services.
How long has the firm or company been performing modifications and can they show you a successful track record? Do they provide other legal services?
You should only deal with a law firm that has extensive experience in real estate law and financial hardship matters. Only an attorney can effectively act on behalf of a homeowner who has received a Notice of Default.
Is the company licensed and bonded?
Do not deal with anyone who is not licensed by the state and bonded.
Is there a written contract that spells out exactly what the company will do?
You must receive full disclosure, prior to making a commitment, about all actions that will be taken on your behalf. Make sure that all verbal commitments for service are represented in a written agreement.
Does the company have a Department of Real Estate approval to collect fees for loan modification?
If you are dealing with a company that has not been certified to collect upfront fees, you should be suspicious of their status.
What kind of evaluation is performed to determine the viability of your case BEFORE any money is accepted?
Your specific situation and objectives should always be reviewed by an experienced and knowledgeable attorney before a decision is made to proceed with representation. An ethical firm or company will not accept a case unless it meets the basic criteria for a successful modification. This cannot be determined without some preliminary evaluation of your case!
Does the firm or company guarantee specific results?
If any company guarantees you specific results, you should disengage immediately. No legitimate company can guarantee what a lender will or will not do and each case is a separate matter with its own particulars.
Does the company provide regular updates on the progress of your modification after the process starts?
What you should expect from your mortgage relief assistance provider should be spelled out in your contract. An effective law firm or company will provide you with a specific individual, usually a Case Manager, who will be your contact for questions and updates on your case.
